Frequently Asked Questions

Why is my ticket not being accepted?
Last Updated 3 years ago

The most common reason for non-closing tickets is that a required response has not been entered.  Please review the entire questionnaire, paying close attention to fields marked with a red *, including questions 44 & 45, which require a response.

If you have checked and are sure you've answered all the questions, please email us at

Please Wait!

Please wait... it will take a second!