Frequently Asked Questions

Can I request samples more than once?
Last Updated 9 years ago

Yes!  Free samples are offered so you may evaluate our products and find the best fit for your needs.  Sometimes finding what works best requires more than one test.

We encourage you to find the best fit.  Over time stomas change, along with the rest of our anatomy.  The best fit, right after your ostomy is placed, may not be the best fit a month, year, or decade later.  If you are not completely satisfied with the way your appliance is performing, let us help you find a better fit for your current needs.  

Please do not request additional samples until you have evaluated the products from the first request.

However we reserve the right to limit the number of requests if we feel the request doesn't satisfy the above objectives, and in such cases we will communicate this as soon as possible to the requester.

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