Welcome to the CYMED Support Desk:

In order to streamline support requests and better serve you, we utilize a support ticket system.

Click here to open a Support Ticket (then go to "Help Topic" at the middle of the page, and select the appropriate menu choice).

Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Please open a new support ticket request to:
  • Request free samples.
  • Request customer service.
  • Make a QC complaint about a product.
  • Inquire about an order or invoice.
  • Provide us feedback or product ideas.